Mention Your Customer Convenience Services!
Have you ever visited a store, only to find out later that they carried a product you normally use—And had you realized they carried it, you would have bought it there all along? This scenario happens more than you think.
A few years ago, in the process of building a new home, we went to a selection center to pick out various items such as tile, carpet, etc. What I didn’t realize at the time was, that they also sold window treatments, so unfortunately, I ended up getting our blinds elsewhere.
When businesses specialize in manufacturing a certain product, such as granite countertops, consumers may focus only on that product. They may not realize your business provides other products, or services, as a convenience to them, unless you tell them.
For your convenience, listed below are some products and services that we provide in addition to our granite countertops:
- Natural Stone Tile
- Granite Tables
- Manufactured and Machine Carved Fireplaces
- Sinks
- Sealer
- Granique Switchplates
- Granite Knobs & Handles
- Laser Etching Service
- Vases & Figurines
- Extended Warranty Service
Are you mentioning your convenience services to your customers?
Thanks for reading!
Barb
Posted in Company, Granite on June 29th, 2007 by Barb | |
on June 29th, 2007 at 8:52 am
Great post…That is so true that you sometimes get so focused on the one item that you know someone will have, that you don’t even see the others. This was a GREAT idea to blog about…expand your customer sales to all of your areas. Great post!
[Reply]
on June 29th, 2007 at 9:09 am
Thanks! Yes it is important to tell your customers about all of your services.
[Reply]
on October 27th, 2008 at 8:18 am
People should read this.
[Reply]