Communicating in a Fast-Paced World
I was thinking the other day, how could it be possible to be unable to get into contact with someone in this day and age? I mean think about it, we have land phone lines, fax machines, computers for emailing, instant messaging, cell phones, text messaging, and pagers.
At PGC, we depend on communication with our customers in order to get the job done properly and beautifully each and every time. With so many forms of communication available, we find that some customers prefer one form, and others prefer another form. I recently came across an article online, “Email Preferred Commincation Method for Execs“. In the article, the author discusses emailing as a form of communication. While it provides both negative and positive aspects, it has continued to rise in popularity over the past decade. The most overwhelming benefit for emailing here at PGC, is the immediacy and historical content that it provides.
Whether emailing, or text messaging is your communication preference, the key is to make sure to review your correspondence and follow-up if necessary. We should not become a society that cannot communicate the old fashioned way…face-to-face, or verbally!
Feel free to share…
Angie
Posted in Company, Business on January 15th, 2008 by Angie | |
on January 16th, 2008 at 4:00 pm
Very good information today!
I agree the old fashion way is the best, in person - I for one would rather make a purchase in person than over the cold and uncaring internet or by email. The best way to seal a deal is by a human handshake a gentle smile and a nod. I always say.
on January 16th, 2008 at 5:00 pm
Thanks for your comments. I agree that making a deal in person is a good idea, but don’t rule out email as it is a convenient and timely tool to use. Thanks for reading!
on January 17th, 2008 at 1:02 am
Whatever the communication, e-mail/phone etc; Direct meeting is the only solution for everything, it may be Business or Personal.
on January 17th, 2008 at 12:30 pm
Angie wonderful comments. when i was young there was no internat or email. i worked in commodities and a stiff handshake did wonders.
OB
on January 22nd, 2008 at 3:47 pm
Good Day.
I agree with Roy, Nitya and Orathal. A trusting handshake and a pleasing smile can all but seal a deal. I woredk for 20 years as lawn furniture salesmen - direct meeting is essentail.
SG
on January 22nd, 2008 at 4:37 pm
Thanks for you feedback. Good customer service is a very important part of making the customer feel comfortable and knowledgeable in what they are purchasing!