Testimonials

Minnesota Countertop Company

Customer Service

"Our kitchen countertop and bathroom vanities look incredible! We are very pleased with the results, and with everyone at PGC as well. We did a great deal of research before selecting Paramount Granite Company. In the end, we selected your company due to the highest possible rating by the BBB and the overwhelming positive responses by your customers online.

As a business owner myself, an unrelenting commitment to customer service is of utmost importance to me, and is something I look for in the companies that I deal with on both a personal and professional basis. The unfortunate truth is that it is harder and harder to find companies such as yours who take customer service seriously and do not just pay 'lip service' to it. "
- Sincerely, Joel & Jae Anderson (Direct Residential Customer)

"The counters looks beautiful!

Paramount definitely provided superb customer service every step of the journey!

Being I'm such a perfectionist you exceeded my expectations and made it easy to leave it in your hands... Great working with A+ team!!!!

Thanks much and will for sure recommend Paramount!"
- Patty (Direct Residential customer)

"Many thanks for such great service! Your entire crew has been fabulous to work with, AGAIN! I will be sure to contact Paramount Granite in the future when I need more granite work done."
- Carol Pech

"We wanted to let you know how pleased we were with our whole experience with your company. The granite counter top looks fabulous. All of your people were great to deal with and were helpful and responsive. Thank you for the great job!"
- John & Patricia Gries, Direct Residential Customer

Quality

"It has been a very satisfying experience, and we have to commend the entire staff of Paramount on your professionalism and commitment to providing a high quality product, on time, the first time. You do what you say you are going to do and in this business that is crucial. Our compliments to all of you."
- Judy Wicklander, Rudy Wicklander Homes, Inc.

"I can't begin to tell you how pleased Nancy and I are with the Vanity Tops. The quality of the material, the quality of the sales staff and installers was terrific. Thank you for a wonderful experience. Please pass the Kudo's on to all involved."
- Lynn and Nancy Simpson

Lead Time

"The installation looks great. Please tell your crew what a beautiful job they did! I really appreciate the quick turnaround time. This was the 4th time that I used you for fabrication work and you have always presented your organization with extreme professionalism and spectacular quality."
– Mike Mokita (Direct Residential Customer)

"The service we receive from Paramount Granite is outstanding. They are extremely efficient and always meet our scheduling needs."
- Lisa DuFault, Gorham Builders, Inc.

"Granite is a material we use in a majority of the kitchens that we remodel. We enjoy and sell not only the durability of stone, but the wide variety and colors available. Every project has its own original flavor because of the stone. We have worked with Paramount for a number of years and enjoy their expertise in the material. From the initial estimating process to the final installation they are very professional and most importantly, when they say they are going to install, they do."
- John Sylvestre, Sylvestre Construction

"I just love my countertops. The installers and measuring person were great, as well as the office staff. The countertops were installed on time and the end result is just beautiful."
- Mickey Delfino, Direct Residential Customer

Product

"We had 7 separate transactions with Paramount Granite Company. The following comments apply to them all. Your sales personnel were wonderful to work with. They were very patient and professional, as we agonized over color and slab selections. Your shop personnel were also very patient and willing to pull out as many slabs as we asked to look at. Your measurers and installers were punctual and professional, neat, and respectful of our home. Our remodeling has been done through Home Tailors and we were pleased with their subcontractors and vendors overall, but we were especially pleased with your products and services. Thank you!"
- Tom & Lorrie Meier

"Your installers did an amazing job! Thanks so much. P.S. I'm in an Interior Design business. I will be sure to recommend your company to clients and friends."
- Liz Their, Direct Residential Customer

"My countertops are so beautiful! The installers were fun and so polite. Just want to let you know that the granite experience during our home building has been the smoothest and easiest and most professional! They are so beautiful."
- Debra Dixon, Direct Residential Customer

Professionalism

"Chuck and I would like to thank all people that we dealt with in this process. The installers today were so professional! Installation looks great! Tomorrow the faucet, then we're back in business. We hope for you all success in this economy. We pray for recovery for all our businesses!"
- Respectfully, Chuck & Collen Nielsen, Forest Lake, MN

"From the initial phone call to admiring the installed finished product, working with the great people at Paramount has been an absolute pleasure. It is so refreshing to find such a professional, friendly, and caring group to lead us through this major remodeling effort. Many thanks."
- Cloy and Carole Goetsch, Direct Residential Customer

"I just wanted to tell you what a pleasure it was to work with all of you on the Strand project. Troy was so detailed, as was everyone else on site & in the office. You are all patient and professional! Thank you for a great job! Everything looks wonderful and went smooth."
- Shirley Bolduc, ASID Shirley Bolduc Interior Design

"Not only is the product beautiful, the service from everyone was outstanding. In a world where "excellent service" seems to be an oxymoron, the experience of dealing with Paramount was most refreshing. Also…it seems clear to me that the Paramount managers/owners must convey a consistent set of values around customer service and high quality. I saw it exhibited in every one with whom I had contact…be it Lisa and Cheryl, Dustin who came to measure, the installers, or the man who interrupted his lunch the day I drove up to see my granite slabs."
- Cynthia White, Direct Residential Customer