Customer Service
"Not only is the product beautiful, the service from everyone was outstanding. In a world where 'excellent service' seems to be an oxymoron, the experience of dealing with Paramount was most refreshing. Also ... it seems clear to me that the Paramount managers/owners must convey a consistent set of values around customer service and high quality. I saw it exhibited in every one with whom I had contact ... be it Lisa and Cheryl, Dustin who came to measure, the installers, or the man who interrupted his lunch the day I drove up to see my granite slabs.
"I could not be more pleased with my whole experience. Your entire team was so awesome to deal with. Thanks a million!"
Jaime Drabczak
Direct Residential Customer
"Your company did a fabulous job! The customer service was terrific and the time from measure to install was less than 2 weeks. Thanks!"
Mary Anne Maiser
Direct Residential Customer
"As a contractor you are only as good as the sub-contractors you choose to work on your projects. Paramount Granite makes me look very good. Every aspect of the process is handled professionally and with a positive attitude toward the customer."
Tim Maurer
T.J. Maurer Construction, Inc.
We got our granite top this morning! It's is absolutely gorgeous, I love it! Thanks so much for all your help. Everyone there is so nice to work with. We'll be doing a little more entertaining now so I'll be sure and let everyone know where we got it from.
Krista Volk
Classic Custom Homes
"Of all of the various vendors we used for our builders kitchen remodel, you were the BEST! Your customer service, workmanship, professionalism, and knowledge have been excellent! Everyone we talked to and worked with at paramount was helpful, courteous, informative, and a pleasure to do business with. Your dedication to doing a quality job, and your client responsiveness was very much appreciated. Our granite is beautifu! Thank you so much!
Helen & Paul Wells
"Thank you for the beautiful granite and the wonderful service. Everyone I've talked to has been helpful and has shown care. I appreciate your work and customer service."
Warmly,
Shelly Rucks
Direct Residential Customer
"We wanted to let you know how pleased we were with our whole experience with your company. The granite counter top looks fabulous. All of your people were great to deal with and were helpful and responsive. Thank you for the great job!
John & Patricia Gries
Direct Residential Customer
"Your staff is polite, helpful, and nice. "
Thank you.
Direct Residential Customer
We are thrilled with our countertops. The entire experience was terrific!
Susan Burbach
Direct Residential Customer
Everyone was great to deal with! The whole process went very smoothly and the countertops look super. It changed the entire look of our kitchen!
Pam Hoven
Direct Residential Customer
Quality
"It has been a very satisfying experience, and we have to commend the entire staff of Paramount on your professionalism and commitment to providing a high quality product, on time, the first time.
You do what you say you are going to do and in this business that is crucial. Our compliments to all of you."
Judy Wicklander
Rudy Wicklander Homes, Inc.
"I can't begin to tell you how pleased Nancy and I are with the Vanity Tops. The quality of the material, the quality of the sales staff and installers was terrific. Thank you for a wonderful experience. Please pass the Kudo's on to all involved."
Lynn and Nancy Simpson
Lead-Time
"The service we receive from Paramount Granite is outstanding. They are extremely efficient and always meet our scheduling needs."
Lisa DuFault
Gorham Builders, Inc.
"Granite is a material we use in a majority of the kitchens that we remodel. We enjoy and sell not only the durability of stone, but the wide variety and colors available. Every project has its own original flavor because of the stone. We have worked with Paramount for a number of years and enjoy their expertise in the material. From the initial estimating process to the final installation they are very professional and most importantly, when they say they are going to install, they do."
John Sylvestre
Sylvestre Construction
"I just love my countertops. The installers and measuring person were great, as well as the office staff. The countertops were installed on time and the end result is just beautiful."
Mickey Delfino
Direct Residential Customer
Product
"We had 7 separate transactions with Paramount Granite Company. The following comments apply to them all.
Your sales personnel were wonderful to work with. They were very patient and professional, as we agonized over color and slab selections. Your shop personnel were also very patient and willing to pull out as many slabs as we asked to look at.
Your measurers and installers were punctual and professional, neat, and respectful of our home.
Our remodeling has been done through Home Tailors and we were pleased with their subcontractors and vendors overall, but we were especially pleased with your products and services. Thank you!"
Sincerely,
Tom & Lorrie Meier
"We love our granite countertops. The kitchen is the most fabulous and really has the wow factor. We are adding one more countertop to the house and would like a quote for a remnant for a bordeaux, ivory brown."
Thanks!
Pam Klemz
"The job was 'stunning', especially at the seam that was a part of the peninsula. The "flow" was exquisite."
Kathy
KD's Studios Interiors
"The granite looks incredible. Thank you so much for all your help with this process. We came home from vacation this weekend and couldn’t believe how nice it all looked. I truly appreciate how kind and patient you all were with us through this. It was my first experience with granite. Corey from Breman Builders is a friend of ours and he recommended us to you. All the cuts and angles and curves had to be so hard to get right – but you got it perfect. I can’t tell you how happy I was to see the finished product on Friday."
Jeannine Kelley
Direct Residential Customer
"My countertops are so beautiful! The installers were fun and so polite. Just want to let you know that the granite experience during our home building has been the smoothest and easiest and most professional! They are so beautiful."
Debra Dixon
Direct Residential Customer
"Your installers did an amazing job! Thanks so much."
P.S. "I'm in an Interior Design business. I will be sure to recommend your company to clients and friends."
Liz Their
Direct Residential Customer
"Your company did a fantastic job and it looks just great! Everybody that has seen our countertops said that they are awesome."
Jackie Alfords
Direct Residential Customer
"You guys did another great job. The vanity is perfect. Excellent job!"
Dave Hewitt
Direct Residential Customer
"We love our countertops."
Thank you!
Sheri Kramer
Direct Residential Customer
Professionalism
"From the initial phone call to admiring the installed finished product, working with the great people at Paramount has been an absolute pleasure. It is so refreshing to find such a professional, friendly, and caring group to lead us through this major remodeling effort. Many thanks."
Cloy and Carole Goetsch
Direct Residential Customer
I just wanted to tell you what a pleasure it was to work with all of you on the Strand project. Troy was so detailed, as was everyone else on site & in the office. You are all patient and professional! Thank you for a great job! Everything looks wonderful and went smooth.
Shirley Bolduc, ASID
Shirley Bolduc Interior Design
"How nice to do business with such an exceptional company. We love our granite too!"
Phyllis Colombo
"Very professional all the way around. Very friendly and helpful. Thank you!"
Glenda Lehfeldt
Direct Residential Customer
"I was very impressed with the professional service I received from the staff at Paramount Granite. From the time I looked at samples until the final counter top was finished. I was very satisfied in the workmanship and the attention to details. It was a pleasure to work with Paramount Granite and I would highly recommend your products and service to anyone."
Thank you.
Kent Kivley
Direct Residential Customer
Not only is the product beautiful, the service from everyone was outstanding. In a world where "excellent service" seems to be an oxymoron, the experience of dealing with Paramount was most refreshing.
Also…it seems clear to me that the Paramount managers/owners must convey a consistent set of values around customr service and high quality. I saw it exhibited in every one with whom I had contact…be it Lisa and Cheryl, Dustin who came to measure, the installers, or the man who interrupted his lunch the day I drove up to see my granite slabs.
Cynthia White
Direct Residential Customer
Outstanding experience with everyone at Paramount. My kitchen is beautiful!.
Susan
Direct Residential Customer
"Great experience working with your company. No complaints!"
Charlie & Kristen Berkowitz
Direct Residential Customer
"We are totally satisfied with our bathroom - can't wait to use you for our kitchen someday."
Julie Durand
Direct Residential Customer
